Senior & Handicap Transportation

Getting seniors and people with disabilities to the care they need

Transportation is one of the most common reasons seniors miss care. ICRBI coordinates rides, referrals, and mobility-support partnerships so seniors and people with disabilities can reach clinics, community workshops, nutrition and food pickup, telehealth/RPM setup sessions, pharmacy, and social support.

A senior arriving at a community health workshop with assistance

Why it matters

Access only works if seniors can get there

A telehealth workshop, a nutrition class, a food pickup, or a clinic visit only helps if the senior can physically reach it — or get the right support at home. Transportation and mobility barriers fall hardest on older adults and people with disabilities, who may not drive, may use mobility devices, or may lack a nearby caregiver.

ICRBI treats transportation as connective tissue across every other service line: nutrition, telehealth literacy, RPM readiness, and clinical referrals.

What the rides are for

Transportation tied to real care destinations

Clinic & FQHC visits

Rides to primary care, specialty appointments, and clinical partner visits, coordinated around appointment times.

Community workshops

Access to ICRBI telehealth literacy, caregiver, and nutrition workshops at faith and community sites.

Nutrition & food pickup

Trips to food pantries, farmers markets, produce-voucher pickup, and grocery runs.

Telehealth / RPM setup

Transport to device-setup and telehealth-readiness sessions, or coordination of home-based setup support.

Pharmacy

Trips for prescription pickup and pharmacist medication questions.

Social support

Connection to senior centers, faith gatherings, and social programs that reduce isolation.

Scope & compliance. ICRBI's role is coordination and navigation: arranging rides through partners, making referrals, building mobility-support partnerships, and running grant-funded transportation pilots. ICRBI is not currently a licensed transportation provider or a medical-transport (NEMT) provider, and does not represent itself as one unless and until the appropriate licensure, contracts, and approvals are separately confirmed. Licensed transportation and non-emergency medical transportation providers carry their own driver, vehicle, insurance, and regulatory responsibilities.

How ICRBI coordinates

A coordination layer, not a fleet

1

Screen & intake

Identify mobility needs, disability accommodations, and trip purposes during program intake.

2

Match to a partner

Refer to paratransit, NEMT, volunteer drivers, or a managed care transportation benefit.

3

Coordinate the trip

Help schedule, confirm, and remind — with caregiver and site coordination.

4

Track & report

Record completed trips, no-shows, and unmet need to improve access and support funding.

Partner pathways

Who we coordinate with

ICRBI builds a referral and coordination network rather than operating vehicles directly.

Paratransit services NEMT providers Senior centers Faith / community volunteer drivers Managed care transportation benefits Local transit agencies

Grant & funding pathways

ICRBI plans to pursue grant-funded transportation pilots and benefit coordination — planned pathways, not current awards.

  • FTA Section 5310 — Enhanced Mobility of Seniors & Individuals with Disabilities.
  • FTA Section 5311 — Formula Grants for Rural Areas.
  • Managed care plan non-emergency transportation benefits.
  • Foundation, sponsor, and community-donation funded ride programs.

Sources: FTA Section 5310, FTA Section 5311, DHCS Medi-Cal transportation.

Help seniors and people with disabilities get to care

Partner on rides, host a pickup site at your clinic or community center, or sponsor senior rides for the San Diego County pilot.